The Executive Assistant 7 Key Management Skills Programme

13-14 November 2023

The Executive Assistant
7 Key Management Skills
Programme

0 Days

0 Hours

0 Minutes

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MASTERCLASS OVERVIEW

The Masterclass: The Executive Assistant 7 Key Management Skills Programme is a two-day immersion into the world of executive support excellence. Led by the renowned expert Rosemary Parr, this program is carefully designed to provide Executive Assistants with a holistic skill set that is indispensable in today’s dynamic business landscape. Covering vital areas such as time management, leadership, emotional intelligence, and personal branding, participants can expect to emerge from this masterclass with not only enhanced professional capabilities but also a newfound confidence to take their careers to new heights.

What sets this masterclass apart is its comprehensive approach to skill development. Whether you’re looking to sharpen your communication skills, negotiate with finesse, or bolster your project management expertise, each session is packed with practical insights and interactive activities. Beyond the acquisition of skills, this program also delves into the realm of personal development, helping attendees build self-awareness, discover their unique personal brand, and cultivate a strong sense of well-being. With Rosemary Parr’s guidance, participants are poised to become not just Executive Assistants, but strategic partners in their organizations, ready to excel and make a lasting impact. Don’t miss this opportunity to invest in your professional growth and unlock your full potential as an Executive Assistant.

MASTERCLASS AGENDA

Module 1: The Strategic Business Support EA

Introduce the EA 7 Key Management
Skills
Identify the qualities that make a great
Executive Assistant
Review your Organisational Efficiency
Undertake assessment of your Working Style
Explore your Strengths and
Weaknesses
Review your Behaviour Stye and identify your Manager’s style
Effective Time Management Tools & Tips
Prioritisation techniques

Module 2: Managing your Executive’s Office

Understanding Business Strategy to support your Executive effectively
Discover how to develop your Strategic Thinking Skills
Increase your Commercial & Business Awareness
Tips on effective Calendar Management of your Executive’s day
Insights and tips on managing multiple Manager’s task requests
Minute Taking Tips
Review of Project Management tools to implement to create efficiency

Module 3: The Confident EA Communicator

Review the Key Communication Skills
The Art of Listening
What is your Colour Communication Style?
What type of Team Player are you?
Complete Belbin Team Analysis
Discover how to solve problems collaboratively
Close of Day 1

Each session includes discussion, feedback, group activities, assessments, bite-size management videos, case studies

Module 4: The Assertive & Influential Executive Assistant

How to be assertive at work, develop your assertiveness skills
Review 6 types of assertive responses for positive conversations
The Art of Coaching – explore coaching techniques to manage situations
EAs are the ultimate Negotiators internally with Managers and Leaders
Explore how to advance your skills in Negotiation and Influencing
Discover how to use your Influencing Skills to get the results you want

Module 5: The Executive Assistant Manager

Review of Leadership Styles and how to step into your EA Leadership abilities
Assess the Competencies required for Executive Assistants
Key Management Skills for Executive Assistant
Emotional Intelligence skills for the workplace
People Management at Work

Module 6: The Executive Assistant Brand Ambassador

The role of Executive Assistants as Brand Ambassadors
Review of what is Personal Branding
Discover your Personal Brand and create your Brand profile
How to become a Brand Ambassador representing your organisation
Build your mission statement, values and goals for your Brand

Module 7: Wellbeing & Stress Management

Realize the advantages of a work-life balance
Identify the signs of an unbalanced life and the effects of it
Comprehend the basic rules of stress management
Understand your stress triggers and controlling them
Tips for managing stress in a job
Close of Day 2

Each session includes discussion, feedback, group activities, assessments, bite-size management videos, case studies

WHY ATTEND?

KEY BENEFITS OF ATTENDING

This programme will develop the Executive Assistant’s capabilities and strengths in a wide range of skills which include time management, management skills, commercial business knowledge, communication skills, organisational skills, project management, EA leadership, decision making, communication, team working, emotional intelligence, assertiveness skills, personal branding and wellbeing.

LEARNING OUTCOMES

Increase your awareness of the crucial and supportive role of Executive Assistants in a modern business environment

Grow your leadership, management and commercial business understanding to increase your support for your Leaders

Develop your self awareness and confidence with personal brand discovery

Manage difficult conversations and give constructive feedback

Learn assertiveness techniques and discover the 6 types of assertive responses

Explore new project management tools and techniques to use within your daily role

Become the brand ambassador for your organisation with excellent customer service

Take responsibility for your wellbeing to maximise your performance

MASTERCLASS LEADER

Rosemary founded the Global PA Association in 2007, where it embarked on its transformative journey with a spectacular launch at the iconic BT Tower in April, followed by an equally impactful event in September in Sydney, Australia, orchestrated in collaboration with BT Conferencing.

For over 14 years, under Rosemary’s visionary leadership, the association diligently worked to enhance the global standing of Executive PAs. A pivotal focus area involved identifying and presenting top-tier candidates for Executive PA positions within the esteemed FTSE 100 companies in the UK. This mission was fortified by the provision of comprehensive soft skills training, encompassing vital areas such as management, leadership, effective communication, cross-cultural interactions, emotional intelligence, personal branding, and overall personal effectiveness.

Rosemary’s crowning achievement materialized when the Global PA Association was honored with the ‘Best Professional Development Training Provider 2017’ accolade by the Greater London Enterprise, underscoring its position as an Award-Winning Training Academy. The organization’s impact spanned the globe, nurturing and equipping office professionals across diverse regions, including China, Thailand, Singapore, Hong Kong, Brunei, Bahrain, Dubai, Kuwait, Oman, Saudi Arabia, Qatar, Mauritius, South Africa, Malaysia, Indonesia, Taiwan, Australia, Spain, and the UK.

13-14 November 2023